m88 sports Platform Privacy Notice

This page describes what we collect when you use m88 sports and how we keep that data protected. We process personal information to verify your identity, process your deposits and withdrawals, detect fraud, and comply with anti-money-laundering law. We do not sell your data to marketers or brokers. We encrypt your information in transit and store it securely on our servers.

Our privacy approach is practical, not rhetorical. We collect the minimum data necessary to operate—your name, ID number, address, email, phone, and payment details. We use this data only for the purposes we describe here: account verification, transaction processing, fraud prevention, and legal compliance. If we need to use your data for any other purpose, we will ask your permission first.

If you have questions about how we handle your information, how long we keep it, or how to request access or deletion, read the sections below. If your question is not answered here, contact our privacy team through the channels in our legal notice

What Data We Collect on m88 sports

When you create an account on m88 sports, we ask for your email address and a password. During identity verification, we collect your full name, date of birth, government-issued ID number (KTP, SIM, or passport), and your residential address. We also collect your phone number and may request a recent selfie to confirm your identity matches your ID document.

When you deposit or withdraw on m88 sports, we collect the payment method you use—your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account (mobile banking, local payment, online payment, e-wallet) details. We store the last four digits of your payment method and the account holder name to match against your verified identity. We do not store full payment credentials (card numbers, PIN codes, or passwords)—those are handled directly by our payment partners.

We also collect activity data: what games you play, when you place stakes, your account balance, your transaction history, and your IP address and device information. We use this data to detect fraud, prevent account takeover, and comply with gaming and financial regulations.

KYC data

Identity information we collect for account verification: name, ID number, date of birth, address, email, phone, and selfie.

Payment data

Information about your payment method on m88 sports: last four digits, account holder name, and transaction record only (not full credentials).

Activity data

Your gameplay history, stakes, balances, and transaction logs on m88 sports; used for fraud detection and regulatory compliance.

Device data

Your IP address, browser type, device identifier, and login location; helps us detect unauthorized access to your m88 sports account.

How We Use Your Data on m88 sports

We use the data we collect on m88 sports for six specific purposes. First, we verify your identity and confirm you meet your jurisdiction's legal requirements for gaming participation. Second, we process your deposits and withdrawals and reconcile them with your payment partners. Third, we detect and prevent fraud—we flag unusual transactions, account takeovers, and money-laundering patterns. Fourth, we comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Fifth, we provide customer support—if you contact us about your account, we review your data to help you. Sixth, we analyze aggregate, anonymized data to improve our platform.

We do not use your data for marketing beyond your account on m88 sports. We do not share your name or email with third-party advertisers. We do not sell your data to brokers or data aggregators. We may share data with our payment partners, banking partners, and regulatory authorities if required by law.

On m88 sports, your personal data is protected by encryption, secure storage, and strict access controls. We keep it only as long as you need an account and for compliance windows thereafter.

Data Storage, Encryption, and Third-Party Processors

We store your data on secure servers. Your data is encrypted in transit (using HTTPS) and encrypted at rest on our servers. We limit access to your personal data to our staff members and contractors who need it to operate m88 sports—our support team, fraud team, and compliance team. All staff sign confidentiality agreements.

Our servers may be located outside your jurisdiction. This means your data may be processed and stored in countries other than Indonesia. By creating an account on m88 sports, you consent to this cross-border transfer. Your data is protected by the same security standards regardless of server location.

We work with third-party processors: payment gateways (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), ID verification vendors (who perform automated photo matching), and cloud infrastructure providers (who host our servers). We enter data-processing agreements with all third parties that require them to protect your data to the same standard we do. We do not permit them to use your data for any purpose other than providing their service to m88 sports.

Your Rights and Data Retention on m88 sports

You have the right to request access to your personal data on m88 sports. We will provide a copy of the data we hold about you within ten business days of your request. You also have the right to request correction of inaccurate data—for example, if your address changed, you can update it. You may request deletion of your data in certain circumstances, though we may retain some data for legal or regulatory reasons.

We retain your data while your account is active. After you close your account, we keep your data for seven years to comply with anti-money-laundering and financial regulations. After seven years, we delete or anonymize your data. If you request deletion before the seven-year window ends, we will delete your data unless we are required by law to retain it.

To exercise your rights (access, correction, or deletion), contact our privacy team through the channels in our legal noticeProvide your full name and account email. We will verify your identity before granting access or making changes.

Cookies and Tracking on m88 sports

We use cookies and similar tracking technologies on m88 sports. Cookies are small files stored on your device that help us recognize you when you log in and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for longer periods). We also use analytics cookies to understand how users navigate m88 sports and identify technical problems.

Most of our cookies are essential for m88 sports to function—for example, session cookies that keep you logged in. Some are optional and improve your experience (remembering your preferred payment method). You can disable cookies in your browser settings, but doing so may prevent parts of m88 sports from working correctly.

Members in Jakarta, Bandung, Surabaya, Medan, and Semarang access m88 sports on various devices and networks. Cookies help us detect if your account is accessed from an unusual location or device, which protects you from takeover. During major events like Liga 1 seasons or holidays like Idul Fitri and Idul Adha, our tracking systems help us maintain platform stability and detect fraud spikes.

Data Breach and Security Incident Response

If we discover that your personal data on m88 sports has been compromised—for example, due to unauthorized access, a system vulnerability, or a server breach—we will investigate the incident immediately. We will notify you and relevant authorities within a reasonable timeframe (typically within days). We will also take steps to prevent further unauthorized access, such as resetting passwords or suspending accounts if necessary.

We maintain an incident response plan, conduct regular security audits, and employ encryption and firewalls to protect your data. However, no security system is perfect. If you are concerned about a breach or suspicious activity on your m88 sports account, contact us immediately through our support channels.

Privacy Policy Updates and Contact

We may update this privacy policy from time to time. Changes take effect when we publish them on this page. Your continued use of m88 sports after changes are published constitutes acceptance. If we make material changes to how we collect or use your data, we will notify you by email or by posting a notice on our platform.

If you have privacy questions or concerns, contact our privacy team using the email address in our legal noticeProvide your full name, account email, and a description of your concern. We will respond within five business days. If you are not satisfied with our response, you may escalate your concern to our compliance officer or pursue a complaint through your local data protection authority.